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Lesson Plan: How May I Help You? Communication and Telephone Strategies

Resource ID
20096
Grade Range
9
10
Institutional Organization
Stephen F. Austin State University

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Description

Description

In this lesson, students will use verbal and nonverbal communication skills to create, express, and interpret information to establish a positive work environment.

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Lesson Plan: How May I Help You- Communication and Telephone Strategies.docx
How May I Help You - Communication and Telephone Strategies.pptx
Communication-Activity-Misunderstanding.pdf
KWL-Communication-and-Telephone-Strategies.pdf
Note-Taking-How-May-I-Help-You-Communication-and-Telephone-Strategies.pdf
Phone-Courtesy-Scenarios.pdf
Rubric-for-Phone-Courtesy-Role-Play.pdf
The-Communication-Process-Key.pdf
The-Communication-Process.pdf
Top-Ten-Telephone-Practices.pdf
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