Lesson Plan: The Importance of Client Satisfaction (https://test.txcte.org/resource/lesson-plan-importance-client-satisfaction)
Lesson Plan: The Importance of Client Satisfaction
Resource ID
19923
Grade Range
11
12
Institutional Organization
Stephen F. Austin State University
Description
In this lesson, students will determine how to evaluate client's needs and concerns in order to satisfy customer outcomes. Students will develop and apply appropriate customer service techniques, in preparation for careers in the field of Human Services.
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